a group of people sitting in lounge chairs on a beach

Mogador酒店

The Alcatel-Lucent Enterprise offer was chosen due to the manufacturer's expertise in the hotel industry as well as AEBDM's ability to propose a partnership and after-sales service in the long term.

国家:摩洛哥
工业:热情好客
Solution: Connected 解决方案 and Devices, 自治网络, 统一通信

The Mogador Hotel chain includes 11 hotels, ranging from the Appart Hotel category to the luxury 5-star Palace, located in 5 major tourist cities in Morocco: Marrakech, 阿加迪尔, Essaouira, 卡萨布兰卡和丹吉尔. Decorated by Moroccan craftsmen in the pure Arabic-Andalusian style, Mogador酒店 welcome a mainly European clientele and offer all the facilities of large hotels as well as a conference center capable of accommodating 5,000位客人.

Mogador酒店 introduced a Unified Communication Solution to improve the collaboration between employees and offer an optimum guest service.

We consider Alcatel-Lucent Enterprise as our partner, since the company has a thorough understanding of our business sector and knows how to anticipate our requirements by proposing a reliable and scalable offer.

Khaoula Abdellaoui, Director of Finance & Administration, Mogador酒店

Challenges

The Mogador Hotel chain initially had to equip the first hotels with telephones, before WiFi in turn became necessary to offer customers an optimum service.

Results

技术的好处

Due to its scalability, the solution can handle an increase in the number of users. This is particularly necessary given an expected growth in the number of guests and employees.

经济利益

The Alcatel-Lucent Enterprise solution allows Mogador酒店 to reduce their operating costs.

用户体验优势

The mobility solution allows employees to be more reactive and offer optimum guest service.
The main advantages of this solution are the optimization of the internet, and a flexible and reliable telephone service for all employees as well as for Mogador酒店 guests.